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Category Archives: EP Installation

AX 2012 R3 Enterprise portal installation error

Today I was trying to install EP component, and it is failing every time.

Everything up until the Enterprise Portal part went smoothly but the installer continuously threw an error when trying to complete the installation.Following is the log description.

2015-01-20 22:38:54Z Entering method deployEPOnSharepoint
2015-01-20 22:38:54Z Deploying Static files…

2015-01-20 22:38:54Z Microsoft.Dynamics.AX.ManagedInterop.CLRErrorException
2015-01-20 22:38:54Z at Microsoft.Dynamics.AX.ManagedInterop.Object.CallWithReturnType(String methodName, Type returnType, Object[] paramList)
2015-01-20 22:38:54Z at Microsoft.Dynamics.Framework.BusinessConnector.Session.DynamicsObjectAdapter.Call(String methodName, Object param1, Object param2)
2015-01-20 22:38:54Z An error occurred during setup of Enterprise Portal (EP).
2015-01-20 22:38:54Z Reason: Setup encountered an error during deployment of the Role Center and Enterprise Portal framework.
2015-01-20 22:38:54Z
2015-01-20 22:38:54Z Entering method deployEPOnSharepoint
2015-01-20 22:38:54Z Deploying Static files…
2015-01-20 22:38:54Z Registering tracing manifest file “C:\Program Files\Microsoft Dynamics AX\60\Server\Common\TraceProviderCrimson.man”.
2015-01-20 22:38:54Z WEvtUtil.exe install-manifest “C:\Users\AXADMIN\AppData\Local\Temp\tmpEBEF.tmp”
2015-01-20 22:38:56Z **** Warning: Publisher {8e410b1f-eb34-4417-be16-478a22c98916} is installed on
2015-01-20 22:38:56Z the system. Only new values would be added. If you want to update previous
2015-01-20 22:38:56Z settings, uninstall the manifest first.
2015-01-20 22:38:56Z
2015-01-20 22:38:56Z
2015-01-20 22:38:56Z Tracing manifest file has been registered successfully.
2015-01-20 22:38:56Z === Rolling back setup of Enterprise Portal (EP) due to error ===
2015-01-20 22:38:56Z Running Msiexec.exe with these parms: /i “F:\MSI\Components64\Components64.msi” /qb! /l*v “C:\Program Files\Microsoft Dynamics AX\60\Setup Logs\2015-01-20 22-26-07\Components64 Rollback Log.txt” DIRECTEXECUTE=1 /norestart INSTALLDIR=”C:\Program Files\Microsoft Dynamics AX\60″ INSTALLDIR32=”C:\Program Files (x86)\Microsoft Dynamics AX\60″ ADDLOCAL=”AnalysisServicesExtensions,EnterprisePortal,EPSearch,NetBusinessConnector,Debugger,EnterprisePortalTools,ReportingServicesExtensions,ReportingTools,ModelManagement,ClientConfig” REMOVE=”EnterprisePortal”
2015-01-20 22:38:56Z Running synchronously.
2015-01-20 22:39:42Z === Rolling back setup of Enterprise Portal (EP) due to error ===
2015-01-20 22:39:42Z The Rollback has been completed. For details about why the installation failed, see the previous messages in the log.
2015-01-20 22:39:42Z ******************************************************************************************************

2015-01-20 22:39:42Z Component installation task stopped due to an error.

2015-01-20 22:39:42Z ******************************************************************************************************
2015-01-20 22:39:43Z S260FinishedInfo

I checked the Error log file “DynamicsSetupLog” and found one error Set-up encountered an error during deployment of the Role Center and Enterprise Portal framework.

Not the most elaborating message to start troubleshooting from. The solution was found through a bit of googling and here is the quick solution to resolve this

Open regedit and find this key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Web Server Extensions

EP1

On SharePoint 2010 environments you can have both 14.0 and 15.0 keys, and the 15.0 key typically has a single “Csom” sybkey.

If this is true for your machine rename the 15.0 key to 15.0_newname and

EP2

now try to rerun EP install and it was successfully installed

EP7

To avoid any issues revert the key rename after EP install.

EP1

Happy Daxing  🙂

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