Category Archives: Enterprise portel

Role Center Cues in Dynamics AX 2012

Unfortunately, Dynamics AX 2012 or Enterprise Portal does not web part for cues although that doesn’t mean that you cannot create cues from their data,because the Advanced Filter editor also has the ability to publish filtered data as cues.

So first of all we will understand Advanced Filter editor feature available in Dynamics AX.

Advanced Filter editor

Let me give you a good example to understand this, Your Purchase Manager role centre user profile frequently navigate to the All Purchase orders list page and then filter the list by name so that only ‘Contoso Europe’ Purchase orders are listed.

He would like a quicker and easier way to access the above filter list of purchase orders whenever he wants to see and he don’t prefer to have to filter the list of each time.Dynamics AX provided easiest way to achieve this through filters.

In simple words,You can use filtering to find and work with a subset of the data in a form. When you apply a filter on a form, you see only the records that meet the criteria that you had specified.There are multiple ways to filter records see  How to Filter records [AX 2012]

There are two ways to use the filters as per above example

1.Save the filters records and use as Favorites.

2.Save the filters list as cues

Manages cues through the Advanced Filter editor

A cue is a type of part that represents a query in Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012. A cue to show a count of data records that the query retrieves. Cues can be placed in cue groups in the Fact Box pane and on a Dynamics AX/Enterprise role center page. When you double-click a cue on your Role Center page in the Microsoft Dynamics AX client, the associated page opens and the filtered view is displayed records accessed by the cues. Cues helps you increase efficiency and productivity see How to: Create a Cue Through AOT  [AX 2012]

Your role center is defined by your User profile. Systems administration > Common > Users > User profiles.

user profiles


Dynamics AX comes with a wide range of standard Role centers. They’re customizable, but I don’t want to get into technical details – so I’m going to assign myself a nice simple Role center, the Chief Executive officer without thinking of use of user profile. Click on the ‘View role center’ button above and you’ll see:

Role center.png

The cues are those icons that look like good old fashioned in-trays.they’re links to Dynamics AX forms with a filter applied. If you open your role center in the Dynamics AX client you’ll be taken to the form. If you open your role center in the Enterprise portal, you’ll only be able to click on the cue if there is an Enterprise portal version of the form.

But the really neat feature is that you can create your own cues. You need to be on a form that has direct access from a menu, and you need to be able to write a filter query. Let’s open the sales order form and setup a simple query. Sales and marketing > Common > Sales orders > All sales orders:

Filtered Sales Invoice Orders.png

The filter drop-list menu gives you the option of saving this filter as a cue:

Save as cue.png

Click on that option and you’ll see:

Invoiced Sales Orderd.png

Give it a name, and set the other options. Incidentally, if you want to change these options later, go to Organisation > Setup > Role center > Edit cues.

Now back to your Role center:

Invoiced Sales Orders.png

you’re done.Happy Daxing. 🙂

Reference :Cues in AX 2012


Enterprise Portal and Role Center is Not Working on Dynamics AX 2012 Hyper-V Image

If you ever started working on the image downloaded from the Microsoft Partner Source of Microsoft Dynamics AX 2012, you might face a trouble while trying to explore Role Centers or Enterprise Portals.

EP Error 1_1EP Error 1_2.PNG

The AX Enterprise Portal is set to http://sharepoint/ep in Microsoft Dynamics AX VPC and combined with IP.

The EP site cannot be accessed after changing the initial IP to other internal IPs.

This error is due to the configuration setup in the AX2012 image that let’s DNS points to domain. What has to be done is to redirect that domain to the current machine (which is the same virtual machine you’re using).

To do so you must add a loop back IP to your” Hosts” file. You can think of that files a Roloded for your computer. Its where a computer looks first to translate the URL of a website into a numerical IP address that it can actually use. You can find the “Hosts” file in: “C:\Windows\System32\drivers\etc\Hosts”.

To fix the issue, open the Hosts file a notepad and add this line to the end of the file:

In the beginning, you might encounter the below error…

EP Error2.PNG

but it will be fixed with “refresh”:

Ep Success.PNG


Restart your AX environment,Now you will be able to see your role center.

Ep Success_2.png


Happy Daxing. 🙂



AX 2012 R3 Enterprise portal installation error

Today I was trying to install EP component, and it is failing every time.

Everything up until the Enterprise Portal part went smoothly but the installer continuously threw an error when trying to complete the installation.Following is the log description.

2015-01-20 22:38:54Z Entering method deployEPOnSharepoint
2015-01-20 22:38:54Z Deploying Static files…

2015-01-20 22:38:54Z Microsoft.Dynamics.AX.ManagedInterop.CLRErrorException
2015-01-20 22:38:54Z at Microsoft.Dynamics.AX.ManagedInterop.Object.CallWithReturnType(String methodName, Type returnType, Object[] paramList)
2015-01-20 22:38:54Z at Microsoft.Dynamics.Framework.BusinessConnector.Session.DynamicsObjectAdapter.Call(String methodName, Object param1, Object param2)
2015-01-20 22:38:54Z An error occurred during setup of Enterprise Portal (EP).
2015-01-20 22:38:54Z Reason: Setup encountered an error during deployment of the Role Center and Enterprise Portal framework.
2015-01-20 22:38:54Z
2015-01-20 22:38:54Z Entering method deployEPOnSharepoint
2015-01-20 22:38:54Z Deploying Static files…
2015-01-20 22:38:54Z Registering tracing manifest file “C:\Program Files\Microsoft Dynamics AX\60\Server\Common\”.
2015-01-20 22:38:54Z WEvtUtil.exe install-manifest “C:\Users\AXADMIN\AppData\Local\Temp\tmpEBEF.tmp”
2015-01-20 22:38:56Z **** Warning: Publisher {8e410b1f-eb34-4417-be16-478a22c98916} is installed on
2015-01-20 22:38:56Z the system. Only new values would be added. If you want to update previous
2015-01-20 22:38:56Z settings, uninstall the manifest first.
2015-01-20 22:38:56Z
2015-01-20 22:38:56Z
2015-01-20 22:38:56Z Tracing manifest file has been registered successfully.
2015-01-20 22:38:56Z === Rolling back setup of Enterprise Portal (EP) due to error ===
2015-01-20 22:38:56Z Running Msiexec.exe with these parms: /i “F:\MSI\Components64\Components64.msi” /qb! /l*v “C:\Program Files\Microsoft Dynamics AX\60\Setup Logs\2015-01-20 22-26-07\Components64 Rollback Log.txt” DIRECTEXECUTE=1 /norestart INSTALLDIR=”C:\Program Files\Microsoft Dynamics AX\60″ INSTALLDIR32=”C:\Program Files (x86)\Microsoft Dynamics AX\60″ ADDLOCAL=”AnalysisServicesExtensions,EnterprisePortal,EPSearch,NetBusinessConnector,Debugger,EnterprisePortalTools,ReportingServicesExtensions,ReportingTools,ModelManagement,ClientConfig” REMOVE=”EnterprisePortal”
2015-01-20 22:38:56Z Running synchronously.
2015-01-20 22:39:42Z === Rolling back setup of Enterprise Portal (EP) due to error ===
2015-01-20 22:39:42Z The Rollback has been completed. For details about why the installation failed, see the previous messages in the log.
2015-01-20 22:39:42Z ******************************************************************************************************

2015-01-20 22:39:42Z Component installation task stopped due to an error.

2015-01-20 22:39:42Z ******************************************************************************************************
2015-01-20 22:39:43Z S260FinishedInfo

I checked the Error log file “DynamicsSetupLog” and found one error Set-up encountered an error during deployment of the Role Center and Enterprise Portal framework.

Not the most elaborating message to start troubleshooting from. The solution was found through a bit of googling and here is the quick solution to resolve this

Open regedit and find this key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Web Server Extensions


On SharePoint 2010 environments you can have both 14.0 and 15.0 keys, and the 15.0 key typically has a single “Csom” sybkey.

If this is true for your machine rename the 15.0 key to 15.0_newname and


now try to rerun EP install and it was successfully installed


To avoid any issues revert the key rename after EP install.


Happy Daxing  🙂


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